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I went for oil check and employee Mike was very nice and quick.. He also found other things and informed me of it and I told him yes please try fix it.. I'm single mother and only know how put in gas in my car.. I will be coming back too this location..on mockingbird
Everyone goes into car service with some doubts, "Are they telling me the truth? Are they honest? Do I really need that?" I have been there and understand your concerns; so I am writing this review so you will know that I had those same worries when I first moved to Dallas. I happen to live near Mockingbird and Skillman, so I brought my car to the Kwik Kar for service, just an oil change, just to see what they were like. They did ask if I wanted a couple of other things done, but they were only what I already knew the car needed. I said, no thanks so the oil change was done and I left. There was no pressure, no hassle or song and dance, just a good honest evaluation and the service I wanted done quickly and at a good price. I guess I should tell you that I have two cars, a 1970 Chevelle and a new Ford Escape. The guys at Kwik Kar Mockingbird and Skillman) have done all the servicing on both cars, for three years. Recently they even did a engine swap on the Chevelle, but before you going running over there, you need to know they only do that type of work in their spare time, so it took a week to get the job done; it was only 13 hours of work, but that was on and off over a week. So if you need a great place for any type of service on a new or used car, this is the place. Expect them to ask you about added services, that's part of their job, they will only ask if it's needed and without any pressure. If you need something bigger, they can do it too, just know that this is not the place if you need your car back tomorrow when you're replacing the engine. Go into it with patience and you'll be very happy when it's done. As you've guessed by now, I have been very impressed with the honesty and workmanship of the entire team. Their fearless leader and Manager is Tony, he is a classic car kind of guy, so if you have an older "baby" and want it well taken car of, this is the place too.
I have been to the Kwik Kar Mockingbird location 2 times now. The first time I had them fill a window chip on my windshield which turned out great. The second time I had my oil and filter changed and tires rotated on my 2013 Jeep. Both times the employees were extremely nice and helpful. The facility was very clean and you can tell they have recently done some updates on the store, including the restrooms. I will definitely be going back!
This morning i went to Kwik Kar to get my oil changed. Everyone there was kind and it was done very quickly. But that is not why i am writing this post. As i was leaving i released the park break and one of the employees thought that i had released the hood latch. They attempted to call me so i could check the hood but my phone was turned off and they were unable to reach me. If that was all that had been done then i would say this is a good and honest company. After i got home there was a knock at the door, Tony the manager was concerned that they had not gotten a hold of me and wanted to personal check the hood himself. This is a level of customer service that i almost never see and i will continue to get my oil changed at Kwik Kar on Mockingbird for a very long time.
Thank you Mike and Charles. I had a great experience. I'm from OkC and my car ran hot after hitting a curb and leaked fluid. Charles talked me through what to do over the phone. Once I was able to drive my car there they were great. I'm a Mom and was on vacation. They took their time to make sure everything was ok. Thank you again. Wonderful experience.
I think these guys are super helpful! I came in to get my tail light fixed and when they couldn't fix it they sent me on my way at no charge! Came back in about a month later with a dead battery and they remembered me. The battery set me back about $140 which is kinda pricey but they worked so fast and I got a 5 year warranty so I think that was worth it. I'm not above paying for convenience. I do not feel taken advantage of here, just taken care of!
Very friendly staff! I got an oil change and inspection within 20 minutes I was done. They gave me a $20 rebate as well. They filled my tires vacuumed and washed windows. Just like an old fashioned gas station he said come by any time for free tire fill and fluid fill 🙂 loved this place I'll definitely go back.
I have been tuning up and changing oil here for many years (15) and many cars (4). They are always fast and reliable. Their prices are fair and I have always felt like they are trust worthy. Tony (should be Big Tony) runs the place and always acts like he remembers you, which is a thumbs up in my book. Like every place they try to up-sell you a transmission flush, new air filter, etc., but that is to be expected. They take "no" very well and are not pushy.
They are not the closest place to my home/work anymore, but I drive the extra mile or two for my oil changes. They also handle state inspections. Saturday and Sunday are always busy, but you can leave your car for the afternoon.
Everyone else told me this would be thousands to fix, these guys told me a few hundred for a completely different issue then everyone else claimed. But here I am with no issues and a few thousand less thanks to you!! Recommend!
The gentleman who helped me was super friendly and told me he would have my car out quick. Went inside and selected a magazine to read (which by the way they even had chick magazines like Glamour and Cosmo...awesome). Found a great article and even before I was able to get halfway through, they came in and told me my baby was ready to roll! They even accepted my Valvoline specific coupon for $6 off my oil change. Kwik Lube, you can change my fluids anytime 🙂